What Makes Us Different?
First Call Helpdesk’s aim is to provide you with the best service within the UK call centre outsourcing industry. We offer a ‘real’ solution – Listening to you and delivering outstanding service. We work with you to make sure we fully understand what it is you want to achieve.
Our agents are fully dedicated to specific clients work and go through an extensive training programme. You will be provided with a dedicated account manager who will work with you in achieving the goals you set out. Our area of expertise is within the UK helpdesk industry, supporting many businesses as their technical support helpdesk. Our agents are all based in the UK and have the full flexibility of being office based or home based. This means we have a second-to-none disaster recovery plan already in place.