Customer Care

Customer Care – Consumer Helplines

How you care for your customers keeps you ahead of your competition

Customer service is available on a dedicated Agent service or Shared resource

Experts in:
  • Consumer Helplines
  • Adhesives Helplines
  • Improving the customers experience
  • Customer Communication
  • Boiler Repairs
  • Power tools

Why caring is important!

We all love to feel special and valued, it’s human nature and going that extra mile will make your customers come back to you time and time again.

High Quality Customer Care is something we pride ourselves with at First Call Helpdesk. Just knowing that your customers are going to be listened to, and dealt with in the correct manner should give you peace of mind.

Customer service inquiries come in all shapes and sizes, so our solutions are adapted to fit your business.

Outsourcing your Customer service desk isn’t a decision to be taken lightly. You need to make sure you have a trusted partner in place, with proven results.

Why outsource your Customer Service desk?

There are many reasons on why you would look to outsource your Customer Service function. One of the main reasons though why Companies come to us is because they either have a problem answering all of their calls, or that they want to extend their offering to their customers 24/7/365 days a year.

For some Companies they still what to take specific call types, and overflow less important calls that come into their business.

Understanding that each Customer has very different needs is all part of the package at First Call Helpdesk.

To find out more about how we can help improve your Customers’ Care speak to Jane on 0118 919 5255 today!

  • If you would like to find out how outsourcing your Customer Service Desk could help your business you can either call Jane NOW on 01189 195 255 or fill in the Contact form on the 'contact us page'